Choose the plan that empowers your business
Billed monthly. No minimum period, add more users as your team grows. No setup fees. No hidden costs.
| Platform features |
Fonika Free
$0
No monthly fee
|
Fonika Premium
$22
per user / month
|
|
|---|---|---|---|
| Call handling Hold, consult, transfer – basic call handling, done well. | |||
| Team chat / messaging Collaborate more effectively as a team. | |||
| Video meetings and screen sharing Hold video meetings with screen sharing and in-meeting chat capabilities—anytime, anywhere. | |||
| Call recording Automatic or on-demand. | |||
| Integrations Maximise productivity and efficiency with integration to well known platforms such as Salesforce, HubSpot, Agile, Pipedrive, ServiceM8, Dropbox, Microsoft OneDrive, and Google Drive. | |||
| Google Analytics integration Insert call data into your google analytics account for data rich reporting and metrics. | |||
| Call routing and scheduling Sophisticated call management, configure how and when calls are directed across the entire company, regardless of location or device. | |||
| Ring groups Distribute calls amongst team members to ensure all your customer calls are answered quickly, maximising satisfaction and team productivity. | |||
| Voice menus Voice menus make it easy for callers to select individuals, departments or locations within your organisation. | |||
| Voice mailboxes Get voicemails in your inbox with audio and translated to text. | |||
| Customised caller announcements and audio messages Create and activate audio announcements that are played to callers on-the-fly. Record these from your device, upload your own audio files or generate these using our inbuilt speech engine with a range of voices to choose from. | |||
| Fax to email Receive faxes to your inbox | |||
| Metrics and analysis Effectively track your team’s performance. | |||
| Scheduled reports Schedule reports to be sent to your inbox on a daily, weekly or monthly basis. | |||
| fonika Softphone (iOS, Android, Windows, macOS) Use our app on smartphone and tablet and/or PC and Mac. | |||
| Add hardware accessories Add our selected hardware to compliment the commercial office as well as the home office. | |||
| Max no. of team members | 3 | Unlimited | |
| Incoming calls | 100 | Unlimited | |
| Outgoing calls To Australian landline and mobile telephone numbers. | Unlimited | ||
| Additional telephone numbers Get personal in dial numbers for staff members, or numbers for marketing campaigns etc. | from 4.95 / month | ||
| Port your existing telephone number(s) Move your existing business telephone number over to fonika. | |||
| Get started | Get started |
Do you have specific business requirements?
Call us on 1300 889 642 to discuss how we can help you achieve your objectives.
Support ‘Round-the-Clock’
fonika provides friendly and accessible 24/7 support so that your team is always connected.
Seamless Collaboration
Allow your team to connect with anyone, from anywhere, working in-sync with the apps you love and use.
Intelligent Technology
Reliable technology that is continuously and seamlessly updated, keeping your team connected and engaged.
Get your team started on the fonika platform for free.
Get started with our free plan at no cost for up to 3 team members. Instant access. No credit card required.
